FREE EXPRESS SHIPPING ON AUS & NZ ORDERS OVER $150 | Receive a special discount code when you follow Betty Lane on insta!

SHIPPING INFO

POSTAGE AND DELIVERY COSTS

  • Free Express postage within Australia and New Zealand on orders over $150 AUD
  • Free click and collect (South Gippsland, Victoria)
  • $10.90 AUD: Standard delivery within Australia
  • $15.90 AUD: Express delivery within Australia
  • $18.00 AUD: Standard delivery to New Zealand 
  • $28.00 AUD: Flat rate international / rest of the world

POSTAGE AND DELIVERY DETAILS

  • Betty Lane delivers exclusively via registered mail with Australia Post. 
  • Please allow 1-2 days for postage and handling. Once your order has been processed you will be supplied with a tracking number. Please keep your tracking number safe and use this for your own future reference. 
  • If you would like to know where your order is after it has left Betty Lane head office, please contact Australia Post with your tracking details for further assistance.
  • Please allow 3-7 business days for standard domestic delivery and allow up to 10 business days for international delivery.
  • Express post cannot be guaranteed as next day delivery due to our location in rural Victoria. Please check the Australia Post website for specific delivery times available to your postcode.
  • We will do all we can to ensure your delivery reaches you in a timely manner. Betty Lane cannot be held liable for any postage delays, lost or damaged goods that might occur by our postage carriers or any person(s) that handles your goods once they leave Betty Lane head office.
  • It is out of Betty Lane’s reasonable control when deliveries are held up due to public holidays, busy postal periods (i.e. Christmas) or when we are supplied with incorrect postal addresses.
  • If any items in your order are out of stock at the time your order is packed, then we will notify you via email and refund you for those out-of-stock item(s) before proceeding with your order.
  • International orders may incur customs and import charges depending on the value of your order and the country your order is addressed to. These fees are not included in your international delivery cost but are the responsibility of the person receiving the goods. Betty Lane is not able to estimate or apply these fees or charges. Please check with your country’s postal and customs agency/service if you require more information.